Save up to $1,700/month vs Salesforce
Built-in AI assistant · Powered by Claude
New · Outbound Prospector + Email Sequences

All the CRM intelligence.
None of the Salesforce bill.

Pipeline management, SLA monitoring, workflow automations, and a built-in AI assistant that knows your entire client base — for $79/month flat. No per-seat tax. No Salesforce consultant required.

14-day Pro trial No credit card Full access from day one

$79
per month. Whole team. No per-seat fees.
< 1 day
avg. time to full setup
cheaper than Salesforce Service Cloud
app.clientsuiteone.com/leads
Live
Workspace
Dashboard
Leads
Opportunities
👥Clients
Tasks
📞Call Log
Dispatch
Leads
24 active leads
+ New Lead
New · 2
TechFlow Solutions
M. Rivera
🔥 hot
Apex Consulting
J. Chen
☀️ warm
Contacted · 1
BlueSky Services
A. Patel
🔥 hot
Qualified · 2
NovaTech Inc.
D. Kim
☀️ warm
Peak Ops LLC
S. Thompson
❄️ cold
Nurturing · 1
ClearLine Agency
P. Santos
☀️ warm
Today
3
Overdue
7
Due Today
$84k
Pipeline
98%
SLA Rate
What others charge:
$150/user/mo
Salesforce Service Cloud
$50/user/mo
HubSpot Sales Hub
$79/month flat
Client Suite One · entire team

Everything your service operation needs — built in, not bolted on

Lead Pipeline
Deal Tracking
Call Log
Message Taking
Call Scripts
Shift Scheduling
Dispatch Board
Work Queue
SLA Monitoring
QA Scores
Email Alerts
Client Health
Outbound Prospector
Email Sequences
Side by side

You don't need 90% of Salesforce.

Service businesses need pipeline, SLA tracking, dispatch, and QA — not marketing automation and 5,000 apps. Here's how the tools compare.

Feature
Salesforce
Service Cloud
HubSpot
Sales Hub
Client Suite One
$79/mo flat
Pricing
$150/user/mo
10 users = $1,500/mo
$50/user/mo
10 users = $500/mo
$79/month
unlimited users
Lead & deal pipeline
SLA monitoring & alerts
add-on ($300/mo)
Live dispatch board
Shift scheduling
Call log & message taking
add-on required
QA scoring system
Service Cloud only
Kanban board view
Setup time
Weeks + consultant
Days
Under 1 day
Built for service operations
Workflow automations
Built-in AI assistant
Einstein ($50+/user/mo)
Email send + open tracking
Built-in outbound prospector
Automated email sequences
add-on required
Custom fields
No per-seat pricing
Avg. $12,000–$24,000/yr for a team of 10
Avg. $4,800–$8,400/yr for a team of 10
$948/yr. Any team size.
Start free

Salesforce and HubSpot pricing based on published list prices as of 2024. Annual billing assumed.

Built-in outbound engine

Find leads. Send emails.
All inside your CRM.

No Apollo subscription. No separate email tool. Client Suite One finds businesses on Google Maps, auto-discovers their emails, and enrolls them in outbound sequences — without leaving the platform.

Step 01

Prospector

Search any city and industry — law firms, medical practices, real estate, home services. Results pull from Google Maps in seconds.

Emails auto-discovered from business websites. No manual research.

Step 02

Sequences

4-step outbound email sequences pre-loaded with high-converting copy for each industry. Fully customizable.

Daily sends automated via cron. Unsubscribe handling built in.

Step 03

Reply Tracking

See open rates, click rates, and replies in your metrics dashboard. Mark leads as replied and move them through your pipeline.

Bounces and unsubscribes handled automatically.

20+
businesses per search
4
email steps per sequence
9 AM
daily send, auto-scheduled
$0
extra cost — included in plan
Start prospecting free

14-day trial · No credit card · Full access from day one

Service types

One platform, five service types

Pick your vertical when you create your workspace. The sidebar, tools, and workflows configure themselves — no setup, no plugins, no IT ticket.

General CRM

  • Clients & Contacts
  • Lead Pipeline
  • Opportunities
  • Tasks
  • Reports

Answering Service

  • All CRM features
  • Call Log
  • Message Taking
  • Call Scripts
  • SLA alerts
Most popular

Virtual Receptionist

  • All Answering features
  • Shift Scheduling
  • Dispatch Board
  • On-call routing
  • Coverage visibility

Micro BPO

  • All CRM features
  • Work Queue
  • SLA Tracker
  • QA Scores
  • Agent reporting

Enterprise

  • Everything unlocked
  • Telephony suite
  • Dispatch & shifts
  • BPO operations
  • White-label ready

Select your service type during onboarding. You can change it anytime from Settings.

How it works

Up and running today — not next quarter

No Salesforce implementation partner. No 90-day rollout. Just a platform that works the way your operation actually works — on day one.

1

Choose your service type

Pick General CRM, Answering Service, Virtual Receptionist, Micro BPO, or Enterprise. Your workspace configures itself in seconds.

2

Add your team & clients

Invite agents, import clients from CSV, and configure your pipeline or on-call schedules — depending on your vertical.

3

Operate with confidence

Log calls, take messages, manage shifts, track SLAs, score quality — everything in one place, in real time.

Real Results

Built for operations that can't afford to miss a thing

Missed calls, undelivered messages, overdue SLAs, uncovered shifts — they erode client trust fast. Client Suite One gives your team the visibility to stay on top of every request, every shift, every time.

Never lose a message

Every call gets logged, every message tracked until it's confirmed delivered.

Always know who's on call

The live dispatch board shows coverage in real-time — no confusion about who handles what.

Prove your quality

QA scoring and SLA compliance data give you the numbers to show clients and improve your team.

Faster message delivery confirmation
40%
Less admin per agent per shift
98%
Average SLA compliance rate
< 1 day
Average time to full team setup
Platform Features

Everything in one place

CRM pipeline, telephony, dispatch, BPO operations — all unified. No tool-switching, no integrations to maintain, no extra seats to buy.

Core

Lead Pipeline + Kanban

Capture leads from any source. Drag cards across your pipeline board — New, Contacted, Qualified, Nurturing — with automatic status updates.

Revenue

Deal Pipeline

Track opportunities through five stages. Forecast revenue, view total pipeline value per stage, and drag deals to close.

Visibility

Client 360°

Every client has a full profile — contacts, leads, deals, tasks, files, and activity timeline in one view.

Telephony

Call Log

Log inbound and outbound calls with status, duration, caller details, notes, and links to contacts or clients.

Telephony

Message Taking

Take and track messages with urgency levels (Low → Emergency), delivery confirmation, and caller details.

Telephony

Call Scripts

Store client-specific answering scripts by category — greetings, FAQ, escalation, qualification, and closing.

Dispatch

Shift Scheduling

Schedule on-call shifts per agent, per client. See who's covering what at a glance, 30 days ahead.

Dispatch

Dispatch Board

Real-time operations board showing who's on call, pending messages, upcoming shifts, and quick log actions.

BPO

Work Queue

BPO task management with priority levels, SLA deadlines, category tracking, and status workflows.

BPO

SLA Tracker

Real-time SLA compliance monitoring. Three zones: overdue, at risk, and on track — color-coded and client-specific.

BPO

QA Scores

Quality assurance scoring per agent across accuracy, timeliness, communication, and compliance — built in, not a $300/mo add-on.

Visibility

Smart Dashboard

Actionable command center: overdue follow-ups, leads at risk, tasks due, activity feed, recent wins, and client health — all on one screen.

Automation

Workflow Automations

Set rules once, let the platform work. Auto-create tasks, send alerts, flag at-risk leads, and assign follow-ups — triggered by status changes, inactivity, or overdue dates.

AI

AI Assistant

Ask anything about your pipeline in plain English. Get situation summaries, suggested next actions, and ready-to-send email drafts — all generated from your actual client data.

Email

Email + Open Tracking

Send emails directly from any lead or contact page. Templates with variable substitution, open tracking, and full email history in the activity timeline.

Platform

Custom Fields

Add your own fields to leads, contacts, clients, and deals. Text, dropdowns, dates, checkboxes — built for the data your specific business actually tracks.

Built-in AI · Powered by Claude

Like having a senior account manager who never sleeps.

Ask it anything about your pipeline in plain English. It reads your full client history and responds with the same context a seasoned rep would have after months on the job.

"What needs my attention today?"

Lists your overdue follow-ups, at-risk leads, and deals closing this week

"Draft a follow-up for the Acme lead"

Writes a ready-to-send email based on the full activity history

"Which deals are most likely to close?"

Analyzes stage, probability, and recency to prioritize your pipeline

Try it free

AI Assistant

Powered by Claude

What needs my attention today?

3 things need your attention:

🔴 Riverside Medical — overdue 4 days, last call went to voicemail

🟡 Acme Corp deal — closing in 3 days, no activity this week

📋 2 tasks due today for Johnson account

Draft a follow-up for Riverside

Subject: Following up — Riverside Medical

Hi Sarah, I wanted to circle back after my call last week. I know Q2 is busy for your team...

Open in email composer →

Ask anything about your pipeline…

Workflow Automations

Stop managing follow-ups.
Let the system do it.

Build "if this, then that" rules once. Client Suite One runs them automatically — no Zapier required, no monthly add-on.

Start automating free
When: New lead arrives
Then: Create follow-up task for assigned rep
When: Lead moves to Qualified
Then: Notify team + set 2-day follow-up
When: 3 days with no activity
Then: Flag lead at risk + alert owner
When: Follow-up date passes
Then: Mark overdue + create recovery task
When: Deal reaches Closing stage
Then: Notify closer + assign deal handler
Testimonials

Service teams actually use it.

Not enterprise software sitting in a drawer after a $20k implementation. Real teams, running real operations.

Saves ~$2,900/mo vs Salesforce

We run an after-hours answering service for 40 medical offices. The dispatch board and message tracking means our agents always know who's on call and nothing falls through. We looked at Salesforce — it would have cost us $3,000/month to get the same features.

DF

Denise F.

Operations Director, ClearLine Answering

Up and running in < 1 day

The virtual receptionist module was exactly what we needed. Shift scheduling + dispatch board + call scripts in one place. Our agents stopped asking 'whose script do I use for this client?' Setup took half a day.

MD

Marcus D.

CEO, Concierge Desk Co.

Features HubSpot doesn't have

We use Client Suite One as a micro BPO. The work queue, SLA tracker, and QA scores give us exactly the accountability layer our clients expect. HubSpot doesn't even have these features — it's built for sales teams, not ops.

PS

Priya S.

Founder, PeakOps BPO

Pricing

Pay for your platform. Not your headcount.

Free gets you in the door. Pro gets you out of your own way.

Free

1 user
$0forever

Manual mode. You do the work. The platform just stores it.

What's included

  • 1 user · 25 leads · 50 contacts
  • Contact & lead storage
  • Activity logging
  • Basic tasks & notes
  • File attachments (100 MB)

Not included

  • AI assistant
  • Workflow automations
  • Email send & open tracking
  • Smart follow-up alerts
  • Custom fields
  • Kanban board view
  • Reports & analytics
Start for free

No card required · Limits apply

MOST POPULAR

Pro

Unlimited users
$79per month

Full CRM + AI for your whole team — one flat price. No per-seat tax.

  • Unlimited users · unlimited leads
  • AI assistant (Claude-powered)
  • Workflow automations
  • Email send & open tracking
  • Smart follow-up alerts
  • Custom fields on all records
  • Kanban boards (leads + pipeline)
  • Advanced reports & analytics
  • CSV import & export
  • Priority support
Start free trial

14-day trial · No card required

Operations

Unlimited users
$149per month

For service teams managing schedules, dispatch, and quality scores.

  • Everything in Pro
  • Shift Scheduling
  • Live Dispatch Board
  • SLA Monitoring & alerts
  • QA Scoring system
  • Advanced reporting
  • Priority support
Start free trial

14-day trial · No card required

Enterprise

Unlimited users
Custom

For multi-team operations that need custom configs and dedicated support.

  • Everything in Operations
  • Multi-team support
  • Custom configurations
  • Dedicated onboarding
  • Webhook & API access
  • White-label ready
  • SLA guarantee
Talk to us

Still on Free? Here's what you're doing manually.

Every feature below runs automatically on Pro. On Free, you're doing it yourself — or it doesn't happen at all.

Upgrade to Pro →

🤖

AI Assistant

Free: Not available
Pro: Always on

Automations

Free: Manual tasks
Pro: Auto-triggered

📧

Email Tracking

Free: Not available
Pro: Sent + opens

🔔

Follow-up Alerts

Free: You remember
Pro: Auto-flagged

Available add-ons · Pro & above

Telephony Suite

+$29/mo

For answering services and virtual receptionists managing inbound communications.

Call LogMessage TakingCall Scripts

BPO Suite

+$39/mo

For micro BPO teams running structured work queues and tracking agent performance.

Work QueueTask AssignmentWorkflow Tracking

Optional White-Glove Setup  ·  $300 one-time

Don't want to touch a thing? We'll configure your workspace, import your data, and hand it off ready to go. Email us to book →

All paid plans include a 14-day free trial. No credit card required. Save ~17% with annual billing.

FAQ

Common questions

What does the free plan actually include?
The Free plan is manual mode — you get 1 user, 25 leads, 50 contacts, basic activity logging, and tasks. That's it. No AI assistant, no automations, no email sending, no smart follow-up alerts, no custom fields, no kanban board, no reports. It's enough to see how the platform works. It's not enough to run a real operation. That's intentional — the Pro plan at $79/month is where the intelligence lives.
Why not just use Salesforce or HubSpot?
Both are great tools — if you have the budget and the IT team. Salesforce Service Cloud runs $150+/user/month and requires a consultant to set up. HubSpot Sales Hub is $50/user/month and isn't built for service operations at all. Client Suite One is $79/month for your entire team, set up in under a day, and purpose-built for answering services, virtual receptionists, and BPOs. You get the same pipeline, SLA, and dispatch capabilities at a fraction of the cost.
What kind of businesses is Client Suite One built for?
Client Suite One is built for service businesses that manage client relationships — agencies, answering services, virtual receptionist companies, micro BPOs, and enterprise service operations. You choose your service type during onboarding and the platform configures itself accordingly.
How does the service type system work?
When you create your workspace you pick your service type: General CRM, Answering Service, Virtual Receptionist, Micro BPO, or Enterprise. This unlocks the relevant modules in your sidebar — telephony tools for answering services, dispatch boards for virtual receptionists, work queues and QA scores for BPOs, and so on.
How long does it take to get set up?
Most teams are fully operational within a day. Select your service type, invite your agents, add your clients, and you're live. No consultants needed.
Can I migrate from another CRM?
Yes. Client Suite One supports CSV import for leads, contacts, and clients. We also have a step-by-step onboarding guide that walks you through every migration step.
Are call logs and messages included on all plans?
Telephony features (Call Log, Messages, Scripts) are available as an add-on for $29/month on Pro and above. BPO tools (Work Queue, Task Assignment, Workflow Tracking) are a separate add-on for $39/month. This lets you pay only for the modules your operation actually uses.
Does Client Suite One have built-in AI?
Yes. Every account includes an AI assistant powered by Claude (Anthropic). It knows your pipeline, flags at-risk leads, surfaces overdue follow-ups, and can draft personalized outreach emails for any lead in seconds — right from the lead detail page. There's no add-on cost and no extra setup. It's built in.
Is there a contract or can I cancel anytime?
No contracts. Cancel anytime. If you cancel, you keep access until the end of your billing period.
Do you offer discounts for annual billing?
Yes — annual billing saves you 2 months (roughly 17% off). Contact us at hello@clientsuiteone.com to switch.
$79/month. Your whole team. No per-seat fees.

The CRM built for your operation.
At a price built for your business.

Pick your service type, invite your team, and be fully operational today — not after a $20,000 Salesforce implementation.

No credit card Full Pro access for 14 days Live in minutes